TERMS & CONDITIONS

Welcome to Treaso Closet, This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Treaso Closet platform – www.treasocloset.com (hereinafter referred to as “Platform”)

The Platform is owned by Ms. Ekta Taneja,,having registered office at C-88, Lajpat Nagar – 2, New Delhi – 110024,

Your use of Treaso Closet and its services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to Treaso Closet including the applicable policies which are incorporated herein by way of reference. By mere use of Treaso Closet, You shall be contracting with Ms. Ekta Taneja, the owner of the Platform. These terms and conditions including the policies constitute your binding obligations, with Treaso Closet.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User or a Guest User. The term “We” “Us”, “Our” shall mean Treaso Closet.

When you use any of the services provided by us through the Platform, including but not limited to, (e.g. Product Reviews, etc.), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Treaso Closet policies including but not limited to Privacy Policy as amended from time to time.

1. User Account, Password, and Security:

If you use the Platform, you shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.

You agree to

  • immediately notify Treaso Closet of any unauthorized use / breach of your password or account and
  • ensure that you sign out/log out/exit from your account at the end of each session.

 

2. Services Offered by Treaso Closet:

Treaso Closet provides a number of Internet-based services through the Platform. One such Service enables users to purchase original Treaso Closet merchandise such as clothing, bags and accessories (collectively, “Products”). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale.

4. User Conduct and Rules on the Platform:

You agree, undertake and confirm that your use of the Platform shall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update or share any information which:

  • belongs to another person and to which you do not have any right to
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
  • is misleading in any way
  • involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”
  • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous
  • infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity
  • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses
  • contains video, photographs, or images of another person (with a minor or an adult).
  • tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users
  • interferes with a
  • infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products
  • nother USER’s use and enjoyment of the Platform or any other individual’s User and enjoyment of similar services
  • violates any law for the time being in force
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation
  • shall not be false, inaccurate or misleading
  • shall not create liability for us or cause us to lose (in whole or in part) the services of our internet service provider (“ISPs”) or other suppliers

A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:

  • Users doesn’t reply to the payment verification mail sent by Treaso Closet
  • Users fails to produce adequate documents during the payment details verification
  • Misuse of another Users’s phone/email
  • User uses invalid address, email and phone no.
  • Overuse of a voucher code
  • Use of a special voucher not tagged to the email ID used.
  • Users refuses to pay for an order
  • Users involved in the snatch and run of any order
  • Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Treaso Closet
  • User with a very high cancellation rate

Treaso Closet may cancel any order that classify as ‘Bulk Orders’/’Fraud orders’ under certain criteria at any stage of the product delivery. An order can be classified as ‘Bulk Order’/’Fraud Order’ if it meets with the below mentioned criteria, and any additional criteria as defined by Treaso Closet:

  • Products ordered are not for self-consumption but for commercial resale
  • Multiple orders placed for same product at the same address, depending on the product category.
  • Bulk quantity of the same product ordered
  • Invalid address given in order details
  • Any malpractice used to place the order
  • Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded
  • Any order paced using a technological glitch/loophole.

  • Treaso Closet may cancel any order that classify as ‘Bulk Orders’/’Fraud orders’ under certain criteria at any stage of the product delivery. An order can be classified as ‘Bulk Order’/’Fraud Order’ if it meets with the below mentioned criteria, and any additional criteria as defined by Treaso Closet:
    • Products ordered are not for self-consumption but for commercial resale
    • Multiple orders placed for same product at the same address, depending on the product category.
    • Bulk quantity of the same product ordered
    • Invalid address given in order details
    • Any malpractice used to place the order
    • Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded
    • Any order paced using a technological glitch/loophole.
  • You shall not use the Platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company and interrupt or causes to interrupt, damages the use by other Users of Treaso Closet.
  • You shall not use any false e-mail address, impersonate any person or entity, or otherwise mislead Treaso Closet by sharing multiple address and phone numbers or transacting with mala fide intentions.
  • We on certain landing page even allow our Users to experience free exchange of ideas and observations regarding interest in the field of fashion, including ‘viewing user generated content’ and/or ‘videos’ and ‘posting comments’. By accessing, viewing and/or posting any user generated content to any specific dedicated page on the Platform, you accept and consent to the practices described in these ‘Terms of Service’ and ‘Privacy Policies’, as well as any other terms of prescribed by Treaso Closet on the Platform. You agree and undertake that when accessing, viewing and/or posting any user generated content on these pages, you will not imitate, abuse, harass, any Customer/User or violate and exploit, any of these ‘Terms of Service’ of the Platform.
  • You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve our right to bar any such activity.
  • You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password “mining” or any other illegitimate means.
  • You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity
  • You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our service.

5. Content Posted on Platform:

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, “Content”), is solely the property of Treaso Closet.

You may use information on the products and services purposely made available on the Platform for downloading, provided that You

  • do not remove any proprietary notice language in all copies of such documents,
  • use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
  • make no modifications to any such information and,
  • do not make any additional representations or warranties relating to such documents.

6. Disclaimer of Warranties and Liability:

All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through Platform are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Treaso Closet does not warrant that: Platform will be constantly available, or available at all or the information on Platform is complete, true, accurate or non-misleading.

You will be required to enter a valid phone number while placing an order on the Platform. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

8. E-Platform for Communication:

You agree, understand and acknowledge that Treaso Closet is an online platform that enables you to purchase products listed on the Platform at the price indicated therein at any time.

9. Indemnity:

You shall indemnify and hold harmless Treaso Closet, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

10. Intellectual Property and Restrictions:

Platform is controlled and operated by Treaso Closet, along with products are sold byTreaso Closet.. All material on Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Treaso Closet is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Treaso Closet or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use of Treaso Closet property for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

11. Limitation of Liability:

In no event shall Treaso closet be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

  • the use or the inability to use the Services or Products
  • unauthorized access to or alteration of the user’s transmissions or data
  • breach of condition, representations or warranties by the manufacturer of the Products
  • any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. Treaso Closet shall not be held responsible for non-availability of Treaso Closet during periodic maintenance operations or any unplanned suspension of access to Treaso Closet. The user understands and agrees that any material and/or data downloaded at Treaso Closet is done entirely at users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extent that is permissible under law, Treaso Closet’s liability shall be limited to an amount equal to the Products purchased value bought by you.

12. Termination:

Treaso Closet may suspend or terminate your use of the Treaso Closet or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Treaso Closet chooses to terminate them.

  • If You or Treaso Closet terminates your use of the Platform or any Service, Treaso Closet may delete any content or other materials relating to your use of the Service and Treaso Closet will have no liability to you or any third party for doing so. However, your transactions details may be preserved by Treaso Closet for purposes of tax or regulatory compliance.
  • If You use any false e-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead Treaso Closet by sharing multiple address and phone numbers or transacting with mala fide intentions then Treaso Closet reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to you.

13. Jurisdictional Issues/Sale in India Only:

Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. Treaso Closet makes no representation that materials in the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access Platform from other locations/Countries other than India do so on their own initiative and Treaso Closet is not responsible for supply of products, for products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

14. Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at New Delhi The place of jurisdiction shall be exclusively in New Delhi.

15. Contacting Treaso Closet:

At Treaso Closet, we are committed towards ensuring that disputes between Us and Buyers are settled amicably by way of the above dispute resolution mechanisms and procedures. However, in the event that you wish to contact Treaso Closet, you may proceed to do so by reaching out to our customer support at +91-9354004627 or access help center at https://www.Treasocloset.com/contactus

16. Disclaimer:

You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions with Treaso Closet. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. At no time shall any right, title or interest in the products sold through or displayed on Platform vest with Treaso Closet nor shall Treaso Closet have any obligations or liabilities in respect of any transactions on Platform.

Delivery Related – User agrees and acknowledges that any claims regarding order delivery (including non-receipt/ non- delivery of order or signature verification) shall be notified to Treaso Closet within 1 day from the alleged date of delivery of product reflecting on the Treaso Closet portal. Non notification by you of non-receipt or non-delivery within the time period specified shall be construed as a deemed delivery in respect of that transaction. Treaso Closet disclaims any liability or responsibility for claims regarding non-delivery, non-receipt of order (including signature verification in Proof of delivery) after 1 day from the alleged date of delivery of product reflecting on the Treaso Closet portal.